At Leap we are committed to protecting your privacy when you use our services. We are hosted by the Buckinghamshire Council and our relationship is based on Leap being the Data Controller and the Buckinghamshire Council being the Data Processor.
The law requires us to give you a Privacy Notice which gives you details about how we use and protect your information. The notice below gives you those details and explains how we keep your information secure, how we use it and why we need it.
If you have any questions regarding this notice or our privacy practices then please contact us:
by email: info@leapwithus.org.uk
in writing: Leap, Coach House, Green Park, Stablebridge Rd, Aston Clinton HP22 5NE
or by telephone: 01296 585215
This notice will be reviewed and updated on an annual basis. It may also be updated when we change our services and will always contain details of when it was last updated.
For Leap privacy notice, and other services see our Privacy Policy
How we collect your information
We collect information from you when you contact us or access any of our products and services. This information may be collected in a number of ways, for example, by letter, email, face-to-face, telephone, online or paper forms and through social media.
What information do we collect?
The personal information we collect usually includes your name, address, contact details. your dietary preferences, accessibility requirements and information appropriate to the club/organisation you represent. We may also ask you some equality monitoring questions. We ask these because we want to make sure that everyone is treated fairly and equally, and that no one gets left out. We’ll use it only to help us make decisions and improve our services. We will state clearly the information we will be collecting when you apply. We may share information for reporting purposes but it will be in an aggregated and anonymised format and no identifiable information will be shared.
How is your information used?
For the application process, we rely on the performance of a contract as the lawful basis on which we collect and use your personal data.
We may use your information to:
process requests that you have submitted in accordance with the relevant terms and conditions.
seek your views or comments relevant to the event that you have attended.
notify you of changes to our services.
send you communications about the specific event you have booked onto, or events that may be of interest to you.
How long will we hold your information?
We review our retention periods for personal information on a regular basis. We will only keep information for as long as it is needed.
Who has access to your information?
In order to provide our online services we work with our digital development partner Bonfire , who help us manage our website (www.leapwithus.org.uk).
When you provide information through our website, they act as data processors for Leap and only process personal information in line with our instructions. They will have physical access to data collected through our website in order to do their essential works but will never use or access it outside of supporting us to resolve any technical issues.
From time to time we may need to pass on some information to third party organisations such as UK Coaching to support the administration of courses.
We always ask for your consent to take photographs of you on the event booking form, and again at the event. Your consent can be withdrawn at any time by contacting us. We may use your image on our website, in social media and in reports.
How you can access and update your information?
The accuracy of your information is important to us. If you would like to update or amend the information that we hold about you, then please contact us:
by email: info@leapwithus.org.uk
in writing: Leap, Coach House, Green Park, Stablebridge Rd, Aston Clinton HP22 5NE
or by telephone: 01296 585215
Your Rights
Under the GDPR you have a number of rights which you can access exercise free of charge which that allow you to:
Know what we are doing with your information and why we are doing it
Ask to see what information we hold about you
Ask us to correct any mistakes in the information we hold about you
Object to direct marketing
Make a complaint to the Information Commissioners Office
Depending on our reason for using your information you may also be entitled to:
Ask us to delete information we hold about you
Have your information transferred electronically to yourself or to another organisation
Object to decisions being made that significantly affect you
Object to how we are using your information
Stop us using your information in certain ways
We will always seek to comply with your request however we may be required to hold or use your information to comply with legal duties.
For further information about your rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioners Office (ICO) on individuals’ rights under the General Data Protection Regulation.
If you would like to exercise a right, please contact us at info@leapwithus.org.uk
Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
The United Kingdom General Data Protection Regulation also gives you the right to lodge a complaint with the Information Commissioner. Follow this link to make a complaint or telephone 0303 123 1113.
Updated April 2024.
